Privacy Policy

Privacy Policy

Introduction

Welcome to https://white-bali.kratom-planet.com (referred to as “White Bali” or “we”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the White Bali brand. It is important to emphasize that this privacy statement does not extend to third-party platforms or services accessed through links on our site. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy describes how we handle your personal data when:

  • You use our applications, access our online services, or interact with our website as an authorized user.
  • You visit any of our websites that link to this Privacy Policy.
  • You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to provide and improve our services. The types of data we gather include:

  • Account Information: This includes your username, email address, and any other details you provide during registration.
  • Payment Information: We process payment details when you make purchases on our platform, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: We may collect financial data for billing and accounting purposes, which could include bank account numbers (partially masked) and transaction records.
  • Purchase Information: Details about your orders, including products purchased, quantities, and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, reviews, or ratings you provide to enhance our products and services.
  • Social Media Information: Data from social media platforms when users choose to log in through these services.
  • Product Information: Details you share about your preferences, interests, and interactions with our products.

We collect this data through various methods, including direct user input, tracking technologies (like cookies), and third-party data providers.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser or device that enable us to:

  • Strictly Necessary: Ensure basic functions of our website, such as page navigation.
  • Preferences: Remember user preferences and settings.
  • Analytics: Track aggregated data about site usage, helping us improve the overall user experience.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

  • Account information is retained until your account is active and may be kept for a period after account closure to address disputes or legal claims.
  • Payment and financial data are stored securely for billing, fraud prevention, and tax obligations, in compliance with relevant regulations.
  • Purchase history may be preserved for order fulfillment, returns, and analytics purposes.
  • Other types of personal information are retained based on business needs and subject to legal requirements.

Once the retention period expires or when data is no longer required, we securely delete or anonymize the information unless we are obligated by law to retain it.

Your Rights

Depending on your location and applicable laws, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Under certain circumstances, you can request the deletion of your personal data.
  • Restriction: Limiting the use or processing of your data in specific situations.
  • Data Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests as quickly as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will also notify you of any significant changes through email or by displaying a prominent notice on our website.

Contact Information

For any questions related to privacy, data protection, or this policy, or if you wish to exercise your rights as outlined above, please contact us: